Where can I track my order?

Wallpaper rolls, wall stickers & wallpaper sets

To avoid waste, we only produce to order and do not stock up. Orders are produced once a week in Belgium and then sent by UPS. Orders arriving on Wednesday after 11 a.m. will not be produced until the following Wednesday. As a result, your order may take 2 weeks if you order after 11 a.m. on Wednesday. Wallpaper sets are sent together with wallpaper rolls once a week.

Wallpaper samples & sample boxes

Wallpaper samples and sample boxes are shipped on Mondays, Wednesdays, and Fridays. Once your wallpaper samples are shipped, you will receive a track & trace to further track your shipment. The average delivery time is 1 to 5 working days.

Paint

Boss Paints ships your paint order within 1-3 working days. You will receive a track&trace code by e-mail once your order has been dispatched. Paint and wallpaper are sent separately for quality reasons. You will therefore receive 2 separate packages when you order wallpaper and paint together. 

Please note: paint orders are only sent to Belgium, the Netherlands, France, Luxembourg and Germany.